Cart Fulfillment
Cart Fulfillment
Cart Fulfillment
Lead designer for fulfillment initiatives.
Lead designer for fulfillment initiatives.
Lead designer for fulfillment initiatives.
Role: Experience Design Lead
Role: Experience Design Lead
Role: Experience Design Lead
Overview
Overview
Overview
Verizon offers a plethora of fulfillment options for customers to select from. At Verizon, each fulfillment option has a dedicated team and a strict set of rules in terms of what orders are eligible, splitting fulfillment methods, and varying order types.
Verizon offers a plethora of fulfillment options for customers to select from. At Verizon, each fulfillment option has a dedicated team and a strict set of rules in terms of what orders are eligible, splitting fulfillment methods, and varying order types.
Verizon offers a plethora of fulfillment options for customers to select from. At Verizon, each fulfillment option has a dedicated team and a strict set of rules in terms of what orders are eligible, splitting fulfillment methods, and varying order types.
My role
My role
My role
As lead designer, I handle all things fulfillment related during the customer checkout experience. I closely collaborate with a team of Product Owners, UX researchers, copywriters, and developers.
As lead designer, I handle all things fulfillment related during the customer checkout experience. I closely collaborate with a team of Product Owners, UX researchers, copywriters, and developers.
As lead designer, I handle all things fulfillment related during the customer checkout experience. I closely collaborate with a team of Product Owners, UX researchers, copywriters, and developers.
Outcomes and Impact
Outcomes and Impact
Outcomes and Impact
Due to NDA's I can't disclose too much on the project's I've worked on. Requests ranges from small minor enhancements to larger redesigns.
Due to NDA's I can't disclose too much on the project's I've worked on. Requests ranges from small minor enhancements to larger redesigns.
Due to NDA's I can't disclose too much on the project's I've worked on. Requests ranges from small minor enhancements to larger redesigns.
Designed a Split-fulfillment experience; enabling customers to select multiple fulfillment methods of a range of order types.
Designed a Split-fulfillment experience; enabling customers to select multiple fulfillment methods of a range of order types.
Designed a Split-fulfillment experience; enabling customers to select multiple fulfillment methods of a range of order types.
Redesigned cart fulfillment selection leveraging design system components; removed selection interaction from radio button to a radio box.
Redesigned cart fulfillment selection leveraging design system components; removed selection interaction from radio button to a radio box.
Redesigned cart fulfillment selection leveraging design system components; removed selection interaction from radio button to a radio box.
End to end experience design update; updated fulfillment section on cart to align with company's overhauled design system.
End to end experience design update; updated fulfillment section on cart to align with company's overhauled design system.
End to end experience design update; updated fulfillment section on cart to align with company's overhauled design system.